Night Receptionist Porter
The Purpose of this Role:
As a Night Receptionist/ Porter, you will work with the Nights team to assist with all guest requests overnight. Your passion and personality along with your knowledge of the hotel and the local area will create a lasting memory for our guests.
Salary - £21,840 per annum
ensure that all guests are warmly greeted and offered assistance with their
luggage with a high level of genuine hospitality
To be able to advise guests of directions to and information on, all rooms and hotel facilities
To ensure that the entrance to the hotel and frontage are free from litter and the glass doors / lobby area are kept clean and tidy
To ensure that all messages/parcels are delivered to guests as quickly as possible
To assist in the booking of taxis for guests to ensure that drivers are helped to locate relevant guests
To be able to assist our guests with directions to local attractions / train station, airports etc.
To help guests with any in-room queries such as air-conditioning controls and television system
To ensure that the outdoor areas are set-up during summer months and that you are confident in the operation of these facilities
The Ideal Candidate:
The right person will have a positive attitude; enjoy working with people and good communication skills. Previous experience in hospitality or a similar role would be an advantage but is not essential for this role; it’s more about your attitude, enthusiasm and wanting to learn.
The benefits of working with us:
20% team member discount across Warner Leisure Hotels, Butlin’s and Haven holidays for you, your family and friends
Complimentary use of the gym and access to the studio classes
22 days annual leave pro rata’d
Government pension scheme and optional salary sacrifice scheme
Reward & recognition schemes
Fantastic discounts when making purchases from most major retailers and hundreds of discounts on everyday purchases
Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure
About the Runnymede on Thames:
Our bright and modern hotel boasts an enticing riverside restaurant, outside River Hideout restaurant, a buzzing lounge, and a large conferencing centre with 180 bedrooms. Alongside an award winning spa that puts the treat in treatments, indoor & outdoor pool, a fully equipped gym and an array of outdoor activities from archery to tennis.
Excellently located just off the M25 and near Egham train station, we have a wonderful buzz, yet step outside and you’ll find peace and tranquillity directly on the banks of the River Thames.
If this sounds like the role for you then please apply today!
Windsor Road, Egham, Surrey TW20 0AG GBR
21 June 2022
19 July 2022