Reception Team Leader - Warner

A rewarding career at Warner Leisure means joining one great team who aim to create a sumptuous and seamless experience across our 14 unique, beautiful and luxurious Hotels and Coastal Villages.

As a Reception Team Leader at Warner Leisure Hotels you will work in a high performing, fast paced environment whilst leading, encouraging and coaching your team to provide an attentive and personalised service backed up by great product knowledge - delighting our guests on a daily basis.

Role responsibilities: 

•To assist in overseeing team levels, successfully developing team members who have a  commitment and passion for delivering high standards and service
 Supervising the reception and holiday sales environment 
•Ensuring team consistently perform hotel reception duties, preparing items for guest  arrival and departure and providing informative and accurate advice and guidance for  guests
•Providing a safe, secure and appealing environment for our guests and team, through  adhering to the companies Health & Safety policies

The benefits of working with us:

•Free use of many of the Hotel/Coastal Village facilities and discounts off our food  and retail outlets
•20% team member discount across Warner Leisure Hotels, Butlin’s and Haven holidays  for you, your family and friends
•Reward and recognition schemes including long service
•Externally recognised qualifications that will give you the opportunity to progress  and develop within Bourne Leisure
•Childcare voucher scheme (subject to eligibility)
•Government pension scheme

To take the next step in building the Warner career you’ve always dreamed of...apply now!

Nidd Hall Hotel


Harrogate, North Yorkshire HG3 3BN GBR



Employment Status


Employment Type


Effective Date

1 August 2022

Expiration Date

15 August 2022